Frequently Asked Questions
Everything you need to know about shopping with Saged.
What is the standard shipping timeframe?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location.
How can I track my order?
Once your order has shipped, you will receive an email containing a tracking number and a link to monitor your package's progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging to qualify for a full refund.
Do you ship internationally?
Yes, Saged currently ships to over 50 countries. International shipping rates and delivery times vary by destination and are calculated at checkout.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How do I contact customer support?
Our support team is available via email at [email protected] or through our live chat feature during business hours, Monday through Friday.